Return Policy

Return Policy for AlmaLinda

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our return policy below.

Returns

Eligibility:

  • Items can be returned within 30 days of delivery.

  • To be eligible for a return, items must be unused, in their original condition, and in their original packaging.

Non-Returnable Items:

  • Custom or personalized orders.

  • Sale items or gift cards.

Return Process

  1. Contact Us:
    Email us at support@alma-linda.com to initiate a return. Please include your order number and reason for the return.

  2. Return Instructions:
    We will provide you with instructions on how to return your item. You are responsible for shipping costs unless the return is due to our error.

  3. Pack Your Item:
    Carefully package the item to prevent damage during shipping. We recommend using a trackable shipping service or purchasing shipping insurance.

  4. Ship Your Return:
    Send your return to the address provided in our return instructions.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the status of your refund.

  • If approved, refunds will be processed to the original payment method within 7-10 business days.

Exchanges

If you would like to exchange an item for a different one, please follow the return process and place a new order for the item you want.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange for a replacement or refund.

Questions?

If you have any questions about our return policy, please contact us at support@alma-linda.com.

Thank you for choosing AlmaLinda!